Return Policy

JSBlueRidge is committed to your satisfaction, and we want you to love your purchase. If you are not completely satisfied or need to return an item, please review our Return Policy below:

1. Return Eligibility:

  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn, unwashed, and must have original tags attached.
  • Items must be free from stains, makeup, deodorant, or signs of wear.
  • Please note that bodysuits, swimwear, and undergarments are non-returnable due to hygiene reasons.
  • Additionally, beauty products, cosmetics, and accessories cannot be returned.

2. Return Process:

  • Returns are typically processed within 5-7 business days after your item(s) are received at our Distribution Center.

3. Return Shipping:

  • JSBlueRidge does not provide pre-paid return labels. You will be responsible for covering the shipping costs when returning items to us.

4. Reporting Damaged, Defective, or Incorrect Items:

  • If you receive damaged, defective, or incorrect items, please report the issue within 2 days of delivery.
  • Failure to report such issues in a timely manner may affect your eligibility for store credit.
  • For assistance with damaged, defective, or incorrect items, please contact us at

At JSBlueRidge, your satisfaction is our priority. We strive to provide a hassle-free return process and ensure that you are delighted with your shopping experience. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team.

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