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Brand Name: KICA
kica Model: K2
Origin: Mainland China
Certification: RoHS
Certification: CE
Certification: FCC
Size: Small
Item Type: Massage & Relaxation
Application: BODY
Material: Aluminum
Q&A
1.Q:Does the product have a warranty? What to do if there is an after-sales problem?
A:Our products have an 12-month warranty and we will provide after-sales service. If there is any problem with the product, please feel free to contact us at first time, we will help you solve the problem.
2.Q:How long does it take to ship?Will provide the tracking number?
A:We have warehouses in the United States, Russia, Spain. In the case of stock in overseas warehouse, it will be shipped from the nearest warehouse according to the receiving address. If shipping from China, we will choose fast logistics, usually you can receive the package within 10-20 working days after payment.
We will provide tracking number for each order.
3.Q:Do you provide an English manual?
A:We provide an English manual in the package.
4.Q:How about the quality of the products?
A:My friend,please don’t worry about the quality. KiCA is a top brand in China,our philosophy is to use technology to protect health and focus on the field of sports recovery. We are committed to producing products with guaranteed quality.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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